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How hwg500 Handles Your Personal Information

When you open an account with us and connect your DANA, OVO, or GoPay wallet, you share personal data with us — and this page tells you exactly what we collect, why we collect it, and how you can control it.

Account data protectedDANA, OVO, GoPay wallet privacyNo third-party data sellingYou can request data deletionAvailable where local law permits

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DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Your account and payment data are handled under consistent security practices across all sessions — whether you log in via mobile browser with your GoPay wallet linked, or return on desktop. We do not retain payment credentials beyond what is needed for transaction verification and dispute resolution.

Encrypted Connections

All data sent between your device and our servers travels over SSL encryption. This covers login, wallet linking for DANA and OVO, and every account action you take.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can clear these from your mobile browser settings at any time.

Data Retention Limits

We keep your account data only as long as your account is active or as required by applicable regulations. Once a deletion request is confirmed, we remove personal data from active systems within a defined period.

Third-Party Access Rules

Only verified payment processors for DANA, OVO, and GoPay receive transaction-relevant data. No advertising networks receive your personal account details from us.

What Data We Collect and Why

hwg500 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, email address, phone number, and the e-wallet details you link for deposits and withdrawals via DANA, OVO, or GoPay. We also collect technical data: your device type, browser, IP address, and session activity. This helps

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us verify your account, process wallet transactions, and keep your login secure. Cookies and local storage are used to remember your session so you do not need to re-enter details every visit. We do not sell your personal data to third parties. We may share limited
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data with payment processors — such as the services behind DANA, OVO, and GoPay — strictly to complete your transactions. Players in Bekasi and across Indonesia access our services where local law permits, and data handling follows the same standard regardless of region. You have the
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right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion of your account data subject to legal retention requirements. This policy applies to all account activity on hwg500, including mobile browser sessions and any saved
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wallet preferences.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about your data, want to submit a deletion request, or need to correct details linked to your OVO or GoPay account, our support team is the right place to start. Use the channel that works for you — we aim to respond to all privacy-related requests within a reasonable period and will confirm receipt before we take action.

Common Questions About Your Privacy on hwg500

These are the questions we hear most often about how we handle account data, wallet privacy, and your rights as someone who uses hwg500. If your question is not here, contact us directly through live chat or the Help section in your account.

We collect your name, phone number, email address, and the wallet details you provide for DANA, OVO, or GoPay transactions. Device and session data is also collected automatically.

We share data only with payment processors needed to complete your DANA, OVO, or GoPay transactions. We do not sell your personal information to advertisers or data brokers.

Send a request through our support email or the Help section in your account. Include your registered phone number so we can identify your record and respond accurately.

Yes. Submit a deletion request via live chat or email. We will process it subject to any legal retention obligations, then confirm once your personal data has been removed from active systems.

We use session and preference cookies to maintain your login and remember wallet settings. You can clear or block cookies at any time through your mobile browser settings without losing your account.

Wallet reference data is kept only as long as needed for transaction verification or dispute resolution. We do not store full wallet credentials beyond what the payment processor requires to settle the transaction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How hwg500 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Common Questions About Your Privacy on hwg500

01 What personal data does hwg500 collect when I register?

02 Does hwg500 share my data with third parties?

03 How do I request a copy of the data hwg500 holds on me?

04 Can I ask hwg500 to delete my account data?

05 How does hwg500 handle cookies on mobile browsers?

06 Is my GoPay or OVO wallet detail stored after a transaction?

Privacy Policy

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